0% complete
Workflow FrictionQuestion 1 of 6
How often does your team spend time searching for information they need to do their work?
Rarely — it's usually easy to find
Occasionally — maybe once or twice a week
Often — most days involve searching
Constantly — it's a daily time drain
16% complete
Workflow FrictionQuestion 2 of 6
How frequently are the same questions asked repeatedly across your team?
Rarely — we have clear documentation
Sometimes — a few recurring questions
Often — same questions come up weekly
Always — nothing is ever documented
33% complete
Process ClarityQuestion 3 of 6
When work is handed off between people or teams, how often does something get lost, delayed, or need clarifying?
Almost never — handoffs are smooth
Occasionally — minor delays only
Often — handoffs regularly cause rework
Almost always — handoffs are a bottleneck
50% complete
Process ClarityQuestion 4 of 6
How much does completing everyday work depend on asking a specific person for context or approval?
Very little — processes are self-serve
Somewhat — a few key dependencies
Quite a lot — bottlenecks are common
Heavily — work stalls without certain people
66% complete
Tool UtilisationQuestion 5 of 6
How well do your tools actually connect to reduce manual admin work?
Well — very little manual data entry
Somewhat — some gaps exist
Poorly — significant manual steps remain
Not at all — tools are largely disconnected
83% complete
Tool UtilisationQuestion 6 of 6
Where AI or automation tools have been introduced, how much real time do they save your team?
Significant time — clear daily impact
Some time — noticeable but patchy
Very little — tools are underused
None — we haven't seen meaningful benefit
88% complete
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Your Results

Operational Efficiency Assessment

/ 24
Low frictionHigh friction
What's likely happening

    Estimated time and cost impact
    ```
    Average hourly rate per employee
    $45 / hr
    $20 / hr$150 / hr

    Based on $45/hr average fully-loaded rate · 220 working days/year · conservative time-loss estimates. Actual figures are typically higher once context-switching and rework are included.

    Why this is happening

    This isn't a tool problem. Your team almost certainly has enough software.

    The issue is how work moves between those tools — through informal handoffs, undocumented processes, and individual memory rather than structured workflows.

    Recommended next step

    Want help identifying exactly where to start?

    Book a 15-minute call. We'll walk through where work is breaking and what to fix first — no pitch, no pressure.

    Free. No obligation. Focused on your specific situation.

    ```
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